Privacy policy
Last updated: 19 Sep 2025
OUR PROMISE OF PRIVACY
Mudan Noir (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or make a purchase through our online store.
By using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect the following types of personal information:
a. Information You Provide Directly
Name
Email address
Phone number
Shipping and billing address
Payment information (processed securely via third-party providers)
Order history and preferences
Messages or inquiries sent to our customer service
b. Information Collected Automatically
When you browse our website, we may collect:
IP address
Browser type and version
Device type and operating system
Pages visited and time spent
Referring websites or search engines
Cookies and similar tracking technologies (see Section 6)
2. How We Use Your Information
We use your personal information to:
Process and fulfill your orders
Communicate with you about your purchases or inquiries
Provide customer support
Send promotional emails (only with your consent)
Improve our website, services, and user experience
Detect and prevent fraud or misuse
Comply with legal obligations
3. Sharing Your Information
We do not sell your personal data. We may share your information with:
Service Providers: Payment processors, logistics partners, IT support, and marketing platforms who help us operate our business.
Legal Authorities: When required by law, regulation, or legal process.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction.
All third parties are required to handle your data securely and only for the purposes specified.
4. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, including legal, accounting, or reporting requirements. You may request deletion of your data at any time (see Section 7).
5. Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet is 100% secure.
6. Cookies & Tracking Technologies
We use cookies and similar technologies to:
Remember your preferences
Analyze website traffic and usage
Personalize contents and offers
You can manage your cookie preferences through your browser settings. Disabling cookies may affect site functionality.
7. Your Rights
Depending on your location, you may have the right to:
Access the personal data we hold about you - Correct or update inaccurate information
Request deletion of your data
Withdraw consent for marketing communications
Object to or restrict certain types of data processing
To exercise these rights, please contact us at: mn@mudannoir.com
8. Marketing Communications
If you opt out to receive our newsletter or promotional emails, you can unsubscribe at any time by clicking the “unsubscribe” link in the email or contacting us directly.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. Please review their privacy policies before providing any personal information.
10. Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal data from children. If we become aware of such data, we will delete it promptly.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page. Continued use of our website after changes means you accept the revised policy.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us via email at mn@mudannoir.com. Thank you for trusting Mudan Noir. Your privacy matters to us.